F.A.Q
Hostin'DA is a dedicated Airbnb property management service focused on maximizing rental income and enhancing guest satisfaction for property owners in Dominica. We handle every aspect of Airbnb hosting, from listing optimization and booking management to cleaning, maintenance, and guest communication, allowing property owners to enjoy the benefits of Airbnb hosting without the day-to-day hassles.
We prioritize the cleanliness and readiness of your property with a professional cleaning team that follows a comprehensive cleaning checklist tailored to Airbnb standards. Before and after each guest's stay, our team performs a thorough cleaning and inspection to ensure every aspect of your property meets our high standards of cleanliness and comfort.
Our maintenance services cover routine inspections, emergency repairs, and general upkeep to ensure your property remains in excellent condition. From plumbing and electrical issues to cosmetic repairs and landscaping, we coordinate with vetted local professionals to address maintenance needs promptly and efficiently.
Yes, Hostin'DA is equipped to manage your property listings across multiple platforms, including Airbnb, VRBO, Booking.com, and others. Our integrated approach ensures your property gains maximum visibility, attracting a wider audience and increasing booking opportunities.
We manage all aspects of guest communication with a personal touch, ensuring a seamless experience. This includes answering inquiries, providing check-in instructions, offering local recommendations, addressing any in-stay queries, and soliciting feedback post-departure to continually improve our services and your guests' experiences.
Property owners receive access to a personalized dashboard where they can track the performance of their listings, including occupancy rates, average nightly rates, guest reviews, and revenue. Regular reports and insights are also provided to keep you informed and help optimize your property's profitability.
Payments for bookings are processed directly through the Airbnb platform or other rental platforms used, ensuring a secure transaction process. Hostin'DA deducts its management fee from the gross earnings before transferring the net amount to property owners. Payouts are scheduled on a monthly basis, providing consistent and timely income.
Hostin'DA offers flexible cancellation policies for property owners. Should you need to cancel our services, we simply require a 30-day notice. This policy ensures that any existing bookings are honored and provides ample time for transition without impacting guest experiences.
For any inquiries or specific questions not addressed in our FAQs, you can reach out to us directly via email at dahostin@gmail.com, phone at +1(767)615-9633, or through our website's contact form. Our team is dedicated to providing prompt and comprehensive support to address your needs.